Reasonable Accommodation For Disability Defenses Against An Eviction

Authored By: Lagniappe Law Lab
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About Reasonable Accommodation For A Disability Defenses Against An Eviction

Discrimination can occur in the form of denying reasonable accommodations to disabled persons and is illegal. Landlords and housing providers cannot discriminate against people with disabilities. People with disabilities are allowed to ask for reasonable accommodations. Reasonable accommodations can be physical modifications to a space. Reasonable accommodations can also mean adjustments to rules, policies, and procedures. Reasonable accommodations may provide better equal access to housing for those with disabilities.

Some general examples of reasonable accommodations are: 

  • Assigning an accessible parking space for a person with a mobility impairment
  • Permitting a tenant to transfer to a ground-floor unit
  • Adjusting a rent payment schedule to accommodate when an individual receives income assistance
  • Adding a grab bar to a tenant’s bathroom
  • Permitting an applicant to submit a housing application via a different means
  • Permitting an assistance animal in a "no pets” building for a person who is deaf, blind, have seizures, or has a mental disability.

What You Need To Know About Reasonable Accommodations

The Fair Housing Act provides for a reasonable accommodation to a disabled person. A reasonable accommodation is a change, exception, or adjustment to a rule, policy, practice, or service. Disabled persons may need different things such as rules, policies, and services than other persons. A reasonable accommodation helps a disabled person have equal opportunity to housing.

Reasonable accommodation requirements apply to any individuals and organizations involved in housing transactions.

This includes:

  • Landlords: Landlords who own or rent out housing units.
  • Property Management Companies: Property management companies that manage housing units.
  • Homeowner's Associations: Homeowner's associations that manage common areas or amenities in a housing complex (such as a pool or clubhouse)
  • Real Estate Agents and Brokers: Real estate agents and brokers that sell or rent out housing units.
  • Lenders and Insurers: Lenders and insurers who provide financing or insurance for housing units.

In general, anyone involved in the rental or sale of housing is required to comply with the reasonable accommodation requirements of the Fair Housing Act.

A requested accommodation or modification may be necessary when there is an identifiable relationship between the requested accommodation or modification and the individual’s disability. For example, it would be necessary for a landlord to waive a no-pets policy for a disabled tenant with a service/assistance animal. 

Under the Fair Housing Act, providers of housing are required to provide reasonable accommodations for individuals with disabilities, even if doing so involves some costs on their part. However, the accommodation must be reasonable and not impose an undue financial burden on the provider.

If a requested accommodation would involve some costs on the part of the housing provider, the provider should work with the individual requesting the accommodation to explore alternatives that are less costly but still meet the individual's needs. For example, the provider might suggest a lower-cost alternative that achieves the same outcome, or propose a phased approach to implementing the accommodation over time to reduce the financial impact.

If the provider determines that the requested accommodation would impose an undue financial burden, they may be able to deny the request. However, the provider should be prepared to demonstrate why the accommodation is not reasonable and would impose an undue financial burden.

It is also worth noting that in some cases, financial assistance may be available to help offset the costs of making a reasonable accommodation. For example, the U.S. Department of Housing and Urban Development (HUD) provides grants to help cover the costs of making modifications to housing to make it more accessible for people with disabilities. Providers of housing should explore all available options before denying a requested accommodation on the basis of cost.

A housing provider may not charge an extra fee or require an additional deposit from applicants or residents with disabilities as a condition of granting a reasonable accommodation. The Fair Housing Act prohibits housing providers from imposing any extra costs or fees on individuals with disabilities in connection with a reasonable accommodation request. 

For example, a landlord may not charge a higher security deposit from a tenant with a disability who needs to have a service animal in the unit as an accommodation for their disability. Similarly, a homeowners association may not charge a fee for an individual with a disability to use a designated accessible parking space as an accommodation.

Housing providers are required to provide reasonable accommodations without imposing any extra costs or fees on individuals with disabilities. However, the provider may require the individual with a disability to pay for any damage caused to the housing unit or common areas by their service animal or other accommodation, just as they would for any other tenant or resident.

Under the Fair Housing Act, a fundamental alteration is a change that is so significant that it would fundamentally alter the nature of the provider's operations. If a requested accommodation would require a fundamental alteration, then the provider may be able to deny the request without violating the Fair Housing Act.

Whether a requested accommodation would result in a fundamental alteration is determined on a case-by-case basis, and the following factors may be considered:

  1. The nature and cost of the accommodation: If the requested accommodation would be prohibitively expensive or require significant resources, it may be considered a fundamental alteration.

  2. The impact of the accommodation on other residents: If granting the requested accommodation would impact other residents in a significant way, it may be considered a fundamental alteration.

  3. The nature of the provider's operations: If the provider's operations are such that granting the requested accommodation would fundamentally alter their business model, it may be considered a fundamental alteration.

  4. Alternatives to the requested accommodation: If there are other accommodations that could meet the individual's needs without resulting in a fundamental alteration, the provider may be required to consider those alternatives.

It is important to note that the determination of whether a requested accommodation would result in a fundamental alteration is based on an objective analysis of the specific circumstances involved. Providers should carefully document their decision-making process and be prepared to explain their reasoning if challenged.

A housing provider is generally not obligated to provide a reasonable accommodation to a resident or applicant if an accommodation has not been requested. However, if the housing provider is aware of the individual's disability and the need for an accommodation, they may have an obligation to engage in a dialogue with the individual to determine if a reasonable accommodation is necessary.

Under the Fair Housing Act, housing providers are required to make reasonable accommodations to rules, policies, practices, or services when necessary to afford a person with a disability an equal opportunity to use and enjoy a dwelling. However, the law does not require housing providers to anticipate the need for a reasonable accommodation or provide one before it is requested.

If a resident or applicant with a disability requires a reasonable accommodation, they should make a request to the housing provider. The request should be in writing and explain the need for the accommodation. The housing provider should then engage in a dialogue with the individual to determine if the requested accommodation is necessary and reasonable.

How To Make A Request

When And How Should An Individual Request An Accommodation?

Anyone who is reaching out to make a request can make the request orally or in writing. The request gets made to the landlord or the housing provider. 

Anyone who needs a reasonable accommodation may make a request. A family member or someone working on behalf of the disabled person can also ask. The request asks for an exception, change, or adjustment to a rule, policy, practice, or service. 

The Fair Housing Act does not say that a request must get made in any particular way or at any particular time. The request must make clear the need for a reasonable accommodation for a disabled person. 

You can follow the steps below to make a request for a reasonable accommodation. 

How To Request A Reasonable Accommodation For Disability

Start by reaching out to your landlord, property manager, or housing provider. Explain your situation and your need for a reasonable accommodation. You can make this request in writing or in person. It is important to document your request. You may need to provide other documentation from a healthcare provider. This documentation may explain your disability and the need for accommodation.

Work with your landlord, property manager, or housing provider to find a solution. By law, your landlord must engage in an "interactive process." During the interactive process, you and your landlord might find a solution. This may involve modifying the unit in some way or making changes to common areas of the property. You may also make modifications yourself.

Agree to a solution with your landlord, property manager, or housing provider. When you do, then make sure to document the agreement. Follow up to make sure the accommodation gets implemented as agreed upon.

There may be situations where you can't find a solution or the request gets denied. You may need to take further action. This may include filing a complaint with the U.S. Department of Housing and Urban Development (HUD). You can also take other legal action in federal or state court. Check your deadlines to file a complaint or lawsuit.

Other Issues To Consider

Other Issues To Consider

These are the other issues you might consider related to asking for reasonable accommodation in housing for a disability. 

Other Issues To Consider

Housing providers must follow up and respond to reasonable accommodation requests promptly. Prompt action means the housing provider should respond within a reasonable time frame. This usually means around 10 days. The housing provider should try to engage in communication to find a solution. When you can't get a response from the housing provider you might consider other options. This might mean filing a complaint with HUD or pursuing other legal action in state or federal court.

Sometimes no agreement can get worked out through the interactive process. This happens when they can't find a solution to the requested accommodation. An individual may look out for more help to resolve the issue.

Sometimes you can use a third-party mediator to help find a solution. Mediators can be neutral third parties to the situation. They can help both sides come to an agreement.

When mediation is not successful or an option, then an individual might take other action.

An individual can file a complaint with the U.S. Department of Housing and Urban Development (HUD). The complaint must get filed within one year of the alleged discriminatory act.

An individual might pursue legal action by filing a complaint in state or federal court. The complaint must get filed within two years of the alleged discriminatory act.

To challenge a denial under the Fair Housing Act, an individual can take the following steps:

  1. Contact The Landlord, Property Manager, Or Housing Provider. Explain to them why the requested accommodation is necessary and reasonable. They may not be aware of the individual's disability or need for accommodation. It is important to communicate clearly and provide any necessary documentation.

  2. File A Complaint With HUD. This is one option to take if your reasonable accommodation request gets denied. You can file a complaint with HUD. You must file the complaint within one year of the alleged discriminatory act. You can file in person, by mail, by email, or by phone. HUD investigates the complaint and determines if there is evidence of discrimination.

  3. File A Lawsuit. This is an option when the complaint filed with HUD doesn't resolve the issue. The individual can file in state or federal court. The lawsuit must get filed within two years of the alleged discriminatory act. The individual may collect damages and even attorney fees if they win.

Pursuing a complaint or lawsuit can be complex and time-consuming. It is often best to try to resolve the process through communication. Try to use the interactive process to find a solution.

There are instances when a provider can deny a request for reasonable accommodation without violating the Fair Housing Act.

Under the law, a request for reasonable accommodation may get denied if the accommodation would:

  • Cause an undue financial burden on the provider: The Fair Housing Act requires that a requested accommodation be "reasonable," which means that it should not impose an undue financial burden on the provider. If granting the accommodation would be prohibitively expensive, the provider may be able to deny the request.

  • Result in a fundamental alteration of the provider's operations: Providers are not required to make changes that would fundamentally alter their operations. If granting the requested accommodation would require the provider to fundamentally alter their policies or procedures, they may be able to deny the request.

  • Pose a direct threat to the health or safety of others: Providers may deny a request for a reasonable accommodation if granting the accommodation would pose a direct threat to the health or safety of others. However, this determination must be based on objective evidence and not on stereotypes or assumptions about the individual's disability.

Last Review and Update: May 03, 2023
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