This category concerns issues that consumers and businesses have, including around forming a contract, possible fraud or misrepresentation, payment plans and loans, poor performance, or other problems with the contracting.
Skills Guide - Managing Conflict
This resource shows how to handle disagreements in healthy and constructive ways. It covers core skills such as active listening, emotional intelligence, clear communication, negotiation, and collaboration. This resource also walks you through a simple step-by-step process to resolve disputes. It also gives practical, real-world examples of how to apply these tools in the workplace, business, family, community, and neighborhood conflicts.