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Please see the Disclaimer on this site.  The information on this site is not guaranteed to be up-to-date. The information on this web site cannot replace the advice of legal counsel from a competent attorney licensed in your state.
  • Attorney General's Consumer Protection Section

    The Consumer Protection Section of the Attorney General's office is responsible for enforcing Louisiana's consumer protection laws. This site has information and other resources, including a link to the page where you can learn about how to file a complaint about a consumer issue. Content Detail

    By:
    State of Louisiana
  • Consumer Debt Problems Online Forms

    Use the link to go to an online interview to create court forms for consumer debt problems. The online program allows you to create online forms for these consumer debt issues, if your problem fits the situations covered by the forms: Medical Debt Credit Card Debt Car Loans Form to ask the court for more time to respond. The link will take you to a different site called LawHelp Interactive. On that site you will see more information about consumer issues. The online program will ask you questions about your consumer debt problem. The computer program will use the information you enter to create your forms. Warning: the program is not legal advice. This program does not take the place of legal advice from competent legal counsel licensed in your state who knows about your legal issue. Try to find help from a lawyer if you can. The Find a Lawyer tab at the top of the page helps you find programs that offer free legal aid to qualified people. Please use this quick survey to give feedback about using this online forms program:https://www.surveymonkey.com/r/WL637YX Read More

    By:
    Southeast Louisiana Legal Services Consumer Unit, with other stakeholders.
  • Consumer Issues

    See this brochure with helpful information about a range of consumer topics. Content Detail

    By:
    Acadiana Legal Service Corporation
  • Dealing with Debt Collection: Sample Letters from the Consumer Financial Protection Bureau

    This agency offers sample letters to help you deal with debt collection issues. It is best to try to find a lawyer to help you if you can. Content Detail

    By:
    Consumer Financial Protection Bureau
  • Debt Collection: Know Your Rights. Federal Trade Commission (FTC)

    Watch this video from the FTC to learn more about your rights when it comes to debt collection. Read More

    By:
    Federal Trade Commission
  • Debt Collectors -- Video from the Federal Trade Commission

    Click on the title to see a video from the Federal Trade Commission (FTC) telling you about your rights when dealing with debt collectors. Read More

    By:
    Federal Trade Commission
  • Debt Defense: See these animated videos from the National Association of Consumer Advocates (NACA)

    From NACA's announcement: "The National Association of Consumer Advocates and Lawhub recently created a series of five animated videos for consumers on debt defense." Warning: some technical legal issues may be different in different states. If you have any question about your legal rights or about what to do, try to find a lawyer licensed in your state to help you. Read More

    By:
    National Association of Consumer Advocates
  • Facts About Debt Collection

    In debt? Harassed by creditors or collection agencies? Find out what bills to pay, and what your rights and choices are. Read More

    By:
    Acadiana Legal Service Corporation
  • Garnishing Wages of Military Personnel and Federal Employees. (Frequently Asked Questions)

    Information about garnishing the pay of a member of the military and civilian employees paid by the Defense Finance and Accounting Service. Content Detail

    By:
    Defense Finance and Accounting Service
  • Open Accounts

    Learn more about open accounts with this quick introduction from SLLS' consumer unit. Read More

    By:
    Southeast Louisiana Legal Services (SLLS)
  • See these videos from the Federal Trade Commission

    The FTC has created a series of videos about all kinds of issues. Go to this page on their site to pick one to view. There are quick videos about credit reports, debt collectors, identity theft, job scams and more. Content Detail

    By:
    Federal Trade Commission (FTC)
  • The CFPB’s Glossary of English-Spanish Financial Terms

    See this online English-Spanish guide to words about money and finance. Content Detail

    By:
    Consumer Financial Protection Bureau
    Read this in:
    Spanish / Español
  • Video: Dealing with Debt Collectors

    See this video for information about debt collectors. From the site: "Are you being illegally harassed? If you are having problems with debt collectors, watch this video to learn about your rights under the Fair Debt Collection Practices Act and state laws." Read More

    By:
    NACA -- National Association of Consumer Advocates
  • Video: Defending yourself in a lawsuit

    Defending yourself in a lawsuit If you want to learn how to represent yourself, hear about common defenses against debt collectors, and gain knowledge of possible outcomes to your trial, then watch this video. Read More

    By:
    NACA -- National Association of Consumer Advocates
  • Video: I have a judgment against me. Money is being taken away from my bank account.

    I have a judgment against me. Money is being taken away from my bank account. If you lost your debt defense case (or did not know it even occurred) and your wages or bank account is being garnished, learn what you can do. Use the link then scroll down the page to see this video in the series. Content Detail

    By:
    NACA -- National Association of Consumer Advocates
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