Louisiana Law Help

Utilities: Water, Electric, Gas, Phone, Internet, TV

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• Consumer Guides: Broadband and Internet Services (Link)

  Get the facts about your rights and your Internet service. Here is consumer information from the Federal Communications Commission. Content Detail

  By:

  Federal Communications Commission

• Consumer Guides: Broadcast, Cable and Satellite Service (Link)

  See these consumer guides from the Federal Communications Commission about broadcast, cable, and satellite service. Content Detail

  By:

  Federal Communications Commission

• Consumer Guides: Cellular Telephone Service (Link)

  See these consumer guides from the Federal Communications Commission about cellular phone service and cellular phone issues. Content Detail

  By:

  Federal Communications Commission

• Consumer Issues (Brochure)

  See this brochure with helpful information about consumer loans, defective merchandise, bankruptcy, truth in lending, equal credit opportunity, fair credit reporting, fair debt collection, and more. Content Detail

  By:

  Acadiana Legal Service Corporation Lafayette Office

• Dealing with Utility Companies: Facts for Older Consumers (Link)

  Learn about how to deal with the gas and electric companies, the phone company, and others when there's a problem with your bill, your deposit, or when service is cut off. There is also information about programs to help keep these bills down for seniors. Content Detail

  By:

  National Consumer Law Center

• FAQs about Telephone Service (Link to FAQs)

  Consumers are protected by rules and policies relating to slamming and cramming, and the FCC ensures Truth-in-Billing and Truth-in-Advertising. Link to the FCC's most commonly asked questions about wireline telephones. Content Detail

  By:

  Federal Communications Commission (FCC)

• Find an Office Near You for Help with High Energy Bills (Link)

  See this list of programs around the state that offer people help with energy issues, including how to deal with high bills. Go to https://www.lhc.la.gov/energy-assistance and scroll down to download a list of help providers for the Low-Income Home Energy Assistance Program (LIHEAP). Content Detail

  By:

  State of Louisiana

• Glossary of English-Spanish Financial Terms (Link)

  See this online English-Spanish guide to words about money and finance. Content Detail

  By:

  Consumer Financial Protection Bureau

  Read this in:

  Spanish / Español

• How to Protect Your Smart Device and How to Report a Lost or Stolen Mobile Device (Link)

  Tips for protecting your smartphone and information on where to call if you lose your phone or other mobile device. Content Detail

  By:

  Federal Communications Commission (FCC)