Public Utilities: Gas, Electricity & Telephone
Know Your Rights
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Please see the Disclaimer on this site. The information on this site is not guaranteed to be up-to-date. The information on this web site cannot replace the advice of legal counsel from a competent attorney licensed in your state.-
Attorney General's Consumer Protection Section
The Consumer Protection Section of the Attorney General's office is responsible for enforcing Louisiana's consumer protection laws. This site has information and other resources, including a link to the page where you can learn about how to file a complaint about a consumer issue. Content Detail
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Cellular Phones -- Information for Consumers
See this fact sheet from the Federal Communications Commission about cellular phone service and cellular phone issues. Content Detail
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Consumer Brochures for Seniors -- Free
Brochures for seniors about scams, debt collectors, and more. Content Detail
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Consumer Information about Radio Service
See this fact sheet from the Federal Communications Commission for consumers with questions about radio broadcasts and service. Content Detail
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Federal Communications Commission Native Nations page
Information from the Federal Communications Commission about efforts to bring communication technology to more people across the country living on tribal lands and in native communities. Content Detail
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Find an Office Near You for Help with High Energy Bills.
See this list of programs around the state that offer people help with energy issues, including how to deal with high bills. Content Detail
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How to Report a Lost or Stolen Mobile Device
Tips for where to call if you lose your phone or other mobile device. Content Detail
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Dealing with Utility Companies
This item is aimed at older consumers. Learn about how to deal with the gas and electric companies, the phone company and others when there's a problem with your bill, your deposit or when service is cut off. There is also information about programs to help keep these bills down for seniors. Content Detail
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Facts about Telephone Service -- Federal Communications Commission
Find out what you can to about unwanted telemarketers, "slamming," and other telephone service issues. This is a basic fact sheet about telephone service from the Federal Communications Commission. Content Detail
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Guía del Consumidor y Mas
"¿Tiene alguna pregunta o algún problema como consumidor? Usted ha venido al sitio correcto para obtener ayuda, ahora con más información en español." Content Detail
- Read this in:
- Spanish / Español
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How to Get Legal Help/Como Obtener Ayuda Legal
Information in English and Spanish about how to get help from programs that offer free help to qualified people. Lea aquí para aprender cómo obtener ayuda gratis con problemas legales, ayuda de los programas para las personas de ingresos bajos. Content Detail
- Read this in:
- Spanish / Español
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Intenet Service -- Consumer Facts
Get the facts about your rights and your Internet service. Here is consumer information from the Federal Communications Commission. Content Detail
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Phishing Scams -- the Federal Trade Commission tells you how to watch out.
Watch this video from the Federal Trade Commission to learn more about "phishing" scams and how to avoid them. Read More
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Avoiding Scams, Identity theft and more - Videos from the Federal Trade Commission
Here the FTC has a group of videos to tell you about all kinds of issues, including getting a free credit report, avoiding job scams, identity theft and more. Content Detail
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Satellite Service Issues for Consumers
See this fact sheet from the Federal Communications Commission about satellite dishes and satellite service. Content Detail
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