Louisiana

Utilities: Water, Electric, Gas, Phone, Internet, TV

Learn about your issue

• Attorney General's Consumer Protection Section

  The Consumer Protection Section of the Attorney General's office is responsible for enforcing Louisiana's consumer protection laws. This site has information and other resources, including a link to the page where you can learn about how to file a complaint about a consumer issue. Content Detail

  By:

  State of Louisiana

• Cellular Phones -- Information for Consumers

  See this fact sheet from the Federal Communications Commission about cellular phone service and cellular phone issues. Content Detail

  By:

  Federal Communications Commission

• Consumer Information about Radio Service

  See this fact sheet from the Federal Communications Commission for consumers with questions about radio broadcasts and service. Content Detail

  By:

  Federal Communications Commission

• Consumer Issues

  See this brochure with helpful information about a range of consumer topics. Content Detail

  By:

  Acadiana Legal Service Corporation

• Dealing with Utility Companies

  This item is aimed at older consumers. Learn about how to deal with the gas and electric companies, the phone company and others when there's a problem with your bill, your deposit or when service is cut off. There is also information about programs to help keep these bills down for seniors. Content Detail

  By:

  National Consumer Law Center

• Facts about Telephone Service -- Federal Communications Commission

  Find out what you can to about unwanted telemarketers, "slamming," and other telephone service issues. This is a basic fact sheet about telephone service from the Federal Communications Commission. Content Detail

  By:

  FCC -- Federal Communications Commission

• Federal Communications Commission Native Nations page

  Information from the Federal Communications Commission about efforts to bring communication technology to more people across the country living on tribal lands and in native communities. Content Detail

  By:

  FCC

• Find an Office Near You for Help with High Energy Bills.

  See this list of programs around the state that offer people help with energy issues, including how to deal with high bills. Go to https://www.lhc.la.gov/energy-assistance and scroll down to download a list of help providers for the Low-Income Home Energy Assistance Program (LIHEAP). Content Detail

  By:

  State of Louisiana

• How to Report a Lost or Stolen Mobile Device

  Tips for where to call if you lose your phone or other mobile device. Content Detail

  By:

  Federal Communications Commission (FCC)

• Information About Utility Allowances, from the National Housing Law Project

  See this pamplet to learn more about utility allowances for people in public housing and other federally-subsidized housing. Caution: the information in this pamphlet may have changed by now. Content Detail

  By:

  National Housing Law Project (2009)

• Intenet Service -- Consumer Facts

  Get the facts about your rights and your Internet service. Here is consumer information from the Federal Communications Commission. Content Detail

  By:

  Federal Communications Commission

• Satellite Service Issues for Consumers

  See this fact sheet from the Federal Communications Commission about satellite dishes and satellite service. Content Detail

  By:

  Federal Communications Commission

• Television and Cable Service -- Consumer Information

  See this fact sheet from the Federal Communications Commission about television, cable service, and what consumers can do when they run into problems. Content Detail

  By:

  Federal Communications Commission

• Utilities - Electricity, Natural Gas and Water

  Tips on your choices and rights. Content Detail

  By:

  Consumer Action Website-Federal Citizen Information Center

  Read this in:

  Spanish / Español

• What you need to know about digital TV sets

  This government web site tells you about the switch to digital television -- this page tells you about different kinds of digital TV sets. Find out the facts before you buy a TV! Content Detail

  By:

  DTV.gov