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Insurance Claims

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Disaster Insurance Claim Guide

Information for home, flood & flood insurance after a disaster; how to file an insurance claim; working with insurance adjusters; and consumer complaints.

How Do I Start My Flood Claim?

Link to steps from on starting a claim for National Flood Insurance Program (NFIP) policyholders.

How to File a Louisiana Insurance Complaint

Insurance policy or agent problems? From the site of the Louisiana Department of Insurance: "You may use this page to submit a complaint to the Louisiana Department of Insurance. In order to proceed with submitting a complaint online or on paper, please read and accept the Terms and Conditions below."

Hurricane Ida: Step-by-Step guide to applying for FEMA assistance

Please see this helpful step-by-step guide on applying for FEMA assistance. Use this search tool to see if your area has been declared a disaster area for individual assistance from FEMA. If your area is eligible for individual assistance, use this link to apply to FEMA for aid and check the status of an application. You can also call FEMA for information on the status of your claim. Call Call 1-800-621-FEMA (3362). The speech or hearing impaired may call (TTY) 1-800-462-7585.

Important Information about Flooding from the Louisiana Department of Insurance

If your home has been affected by flooding and is part of an area declared a federal disaster area, there is help available. You can call 800-621-3362 or go to and enter your home or business address to find out if your area has been declared a federal disaster area.

National Flood Insurance Program

National Flood Insurance Program includes (1) Buying a Policy, (2) Renewing a Policy, (3) Flood Risks and Costs, (4) Before and After a Flood, (5) Flood Zones and Maps.

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