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Bank Customers in Areas Affected by Recent Hurricanes
Topics covering mortgage/loan repayment, access to money, consumer/credit issues, flood insurance, and bank operations/deposit insurance.
Dealing With Weather Emergencies
Preparing for a Weather Emergency, Staying Alert to Disaster-related Scams, Getting Back on Your Feet Financially, and Resources.
Disaster Insurance Claim Guide
Information for home, flood & flood insurance after a disaster; how to file an insurance claim; working with insurance adjusters; and consumer complaints.
Hiring a Contractor
After a disaster, people are vulnerable to scams or unqualified contractors. This link has helpful information about what you should do and how you should hire a home repair contractor to help avoid problems.
How Do I Start My Flood Claim?
Link to steps from FloodSmart.gov on starting a claim for National Flood Insurance Program (NFIP) policyholders.
Hurricane Ida: Step-by-Step guide to applying for FEMA assistance
Please see this helpful step-by-step guide on applying for FEMA assistance. Use this search tool to see if your area has been declared a disaster area for individual assistance from FEMA. If your area is eligible for individual assistance, use this link to apply to FEMA for aid and check the status of an application. You can also call FEMA for information on the status of your claim. Call Call 1-800-621-FEMA (3362). The speech or hearing impaired may call (TTY) 1-800-462-7585.
Important Information about Flooding from the Louisiana Department of Insurance
If your home has been affected by flooding and is part of an area declared a federal disaster area, there is help available. You can call 800-621-3362 or go to www.disasterassistance.gov and enter your home or business address to find out if your area has been declared a federal disaster area.
National Flood Insurance Program
National Flood Insurance Program includes (1) Buying a Policy, (2) Renewing a Policy, (3) Flood Risks and Costs, (4) Before and After a Flood, (5) Flood Zones and Maps.
Protect Yourself from Scams: Home Repair Advice after Flooding
See this information about how to avoid problems when repairing your home after a flood.
Small Business Administration (SBA) Disaster Loans
Information on disaster loans provided by the U.S. Small Business Administration and how to apply.