After a disaster, it is not uncommon for identity thieves to impersonate FEMA officials or insurance agents. This person may attempt to access your personal information including your social security numbers or other identifying information. Scammers who are successful can take this information and steal the money provided by the government, or homeowners insurance claim, for home repair or living expenses in the aftermath of a disaster.
Disaster survivors who get a phone call or contact from a FEMA representative or an insurance adjuster should only provide their claim number. They should already have access to any other information required to process the claim. Sometimes, the impersonator will tell someone that they can expedite the FEMA or insurance claim for a fee. This is a scam. FEMA does not offer a paid expedited claim service.
Disaster survivors should always ask for verification from someone claiming to be from FEMA or an insurance adjuster. If a representative or adjuster comes to your house, then ensure that they have proper photo identification.
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